Privacy Policy

The Internet is an amazing tool and no one values it more than KNOWN. It’s important to us to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s. Your privacy is important to you and therefore to us as well. So we’ll protect the information you share with us. To protect your privacy, KNOWN follows different principles in accordance with world-wide practices for customer privacy and data protection.

We won’t sell or give away your name, phone number, email address or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorised users.

NOTICE
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a Registration ID, send a contact message, request a call back or subscribe to e-mail newsletters. We use your Personal Information for four primary purposes:

To make the site easier for you to use by not having to enter information more than once.
To help us easily and quickly get hold of you for your service needs.
To help you quickly find software, services or information.
To help us create content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services.

SECURITY
KNOWN has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

KNOWN strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in South Africa or any other country where KNOWN, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

WHAT WE DO WITH YOUR INFORMATION
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, enquiry, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.

KNOWN will disclose your personal information, without notice, only if required to do so by law or in the good faith or belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on KNOWN or the site; (b) protect and defend the rights or property of KNOWN and its family of websites, and, (c) act in urgent circumstances to protect the personal safety of users of KNOWN, its websites, or the public.